Google Business Profile Ranking Factors
I’ve put together a list of the most important Google Business Profile (GBP) rankings factors, broken down by each main category, to get your business to the top 3-pack of local Google Map search results.
Here are the most important ranking factors for your Google Business Profile (formerly Google My Business).
GBP Profile
Primary GBP Category * most important factor *
Additional GBP Categories (must be services you offer)
Proximity of Address to the Point of Search (Searcher-Business Distance)
Physical Address in City of Search
Keywords
Keywords in GBP Business Title
Keywords in GBP Landing Page Title
Keywords in GBP Landing Page Headings (H1, H2, etc)
Click-Through from Search Results for Relevant Search Terms / from Geographically Relevant Locations
Keywords in Titles Across Entire Website
Keywords in GBP Landing Page URL
Keywords in Domain Name
Keywords in URLs Across Entire Website
Keywords in Image ALT attributes on GBP Landing Page
Keywords in Text Surrounding Links to GBP Landing Page
Keywords in GBP Services
Keywords in Image ALT attributes Across Entire Website
Keywords in GBP Landing Page Meta Description
Keywords in Meta Descriptions Across Entire Website
Reviews
High numerical Google Ratings
Quantity of Native Google Reviews (w/text)
Sustained # of Reviews Over Time (rather than bursts)
Recency of Reviews
Keywords in Native Google Reviews
Positive Sentiment in Review Text
Quantity of Native Google Ratings (no text)
Authority of Third-Party Sites on Which Reviews are Present
High Numerical Ratings by Authority Reviewers (e.g. Yelp Elite, Google Local Guides, etc)
Quantity of Reviews on Industry-Specific Sites
Diversity of Third-Party Sites on Which Reviews are Present
Quantity of Third-Party Traditional Reviews (e.g. Yelp, TripAdvisor, Yellowpages, etc)
Quantity of Third-Party Unstructured Reviews (e.g. blogs, newspapers, magazines)
Presence of Review Justifications in Local Search Results
High Numerical Third-Party Ratings (e.g. 4-5)
Quantity of Reviews by Authority Reviewers (e.g. Yelp Elite, Google Local Guides, etc)
Keywords in Third-Party Reviews
Presence of Owner Responses to Most Reviews
Quantity of Positive Google Review Attributes
Quantity of Services Performed in Google Reviews
GBP Landing Page (Website)
Dedicated Page for Each Service
Internal Linking Across Entire Website
Quantity of Inbound Links to Domain + GBP Landing Page URL from Locally-Relevant Domains
Geographic (City/Neighborhood) Keyword Relevance of Domain Content
Internal Links TO GBP Landing Page from Other Pages of Website
Quality of Inbound Links to Domain + GBP Landing Page URL from Locally-Relevant Domains
Quantity of Inbound Links to Landing Page URL from Industry-Relevant Domains
Keywords in Anchor Text of Inbound Links to GBP Landing Page URL + Domain
Volume of Searches for Business Name
Topical (Product/Service) Keyword Relevance Across Entire Website
Volume of Quality Content on Service Pages
Reference to Location Specific Entities on GBP Landing Page
Website's Degree of Focus on a Specific Niche
Internal Links FROM GBP Landing Page to Other Pages of Website
Load time of GBP Landing Page
Volume of Quality Content on Entire Website
Mobile-friendly/Responsive Website
Keywords in Headings (H1, H2, etc) Across Entire Website
Website Uses HTTPS by default
Volume of Content on GBP Landing Page
Domain Authority of Website
Load time of Pages Across Entire Website
Page Authority of GBP Landing Page URL
Embedded Google Map for Location on GBP Landing Page
Length of Dwell Time on GBP Landing Page
Presence of XML Sitemap
Matching Google Account Domain to GBP Landing Page Domain
Keywords in Image Filenames Across Entire Website
Links
Removal of spam listings through spam fighting
Consistency of Citations on Primary Search Engines (Google Maps, Bing Maps, Apple Maps)
HTML NAP (name, address, phone) matching GBP NAP
Proper Category Associations on Aggregators and Tier 1 Citation Sources
Quantity of Citations from Locally-Relevant Domains
Diversity of Inbound Links to GBP Landing Page URL + domain
Consistency of Citations on Key Sites (Yellowpages, Yelp, D&B, CityGrid)
Quantity of Inbound Links to Domain
Consistency of Citations on Data Aggregators (Infogroup, Localeze, Foursquare/Factual)
Business Title in Anchor Text of Inbound Links to Domain
Diversity of Anchor Text to GBP Landing Page URL
Quantity of Citations from Industry-Relevant Domains
Quantity of Inbound Links to GBP Landing Page URL
Diversity of Anchor Text to Domain
Quality/Authority of Unstructured Citations (Newspaper Articles, Blog Posts, Gov Sites, Industry Associations)
Quality/Authority of Structured Citations
Quantity of Unstructured Citations (Newspaper Articles, Blog Posts)
Enhancement/Completeness of Citations
Sustained Influx of Links Over Time (rather than bursts)
Quantity of Structured Citations (IYPs, Data Aggregators)
Presence of Business on Expert Curated Best of and Similar Lists
Consistency of Citations on Other Citation Sources
Keywords in Text Surrounding Links to Domain
Presence of Outbound Links to Authority Topically Relevant Sites
Engagement
Completeness of GBP
Quantity of Engagement Signals on GBP (scrolling through listing, clicking photos, reading reviews, reading Q&A, clicking on Posts, etc..)
Click-Through Rate from Search Results (General)
Prominence on Key Industry-Relevant Domains
Driving Directions to Business Clicks
Clicks to Call Business
Quantity of Positive Google Review Attributes
In-store visits tracked by Android or Google Maps Mobile app location detection
Presence of "Website mentions" Justifications in Local Search Results
Proper Hours Set on GBP
Quality/Relevance of Photos
Presence of "Identifies as" Attributes on GBP
Quantity of Photos with Google Vision-AI Labels Matching Keywords
Presence of "Provides" Justifications in Local Search Results
Local Area Code on GBP
Unlinked Brand Mentions
Sustained Output of Content Over Time (rather than bursts)
Quantity of Photos in General on GBP
Presence of Crowd Sourced Attributes
Length of Dwell Time on GBP
User Added Attributes in GBP
BBB Accredited
Keywords in GBP Products
In-store visits tracked by third-party beacon or location detection technology
Quantity of Bookings Through Google Booking Partners
Comprehensive Google Q&A Section with Owner-Seeded FAQs
Keywords in Image Filenames on GBP Landing Page
Setting Service Areas in GBP
Quantity of Messages Through Google My Business Messaging
Presence of Google Posts Justifications in Local Search Results
Quantity of Products on GBP
Frequency of Google Posts Posted
Number of Bookings Through GBP Booking Feature
Presence of Appointment URL
Keywords in Google Posts
Quantity of Videos on GBP
Participation in Adwords, Adwords Express, Hotel Finder, or other paid Google products
Quantity of Google Posts Posted
GBP Booking Feature is Enabled
Quantity of Transactions Identified Through Credit Card Partners
Quantity of Questions Asked in Google Q&A
GBP Messaging Feature is Enabled
Keywords in Google Q&A
Sum of Transactions Identified Through Credit Card Partners
Geo-tagged Photos Uploaded to GBP
Negative Factors
Incorrect Primary Category
Presence of Other Profiles in the Same Category at the Same Address
Site Hacked / Presence of Malware
Low Numerical Ratings of Google Reviews (e.g. 1-2)
Negative Sentiment in Google Reviews
Absence of Crawlable NAP on Website
Incorrectly-placed Map Marker in GBP
Address is a PO Box, UPS Mail Store, Virtual Office, or Other False Address
Quantity of Negative Google Review Attributes
Profiles with Same Address/Phone Marked as “Permanently Closed”
Hiding/Removing the GBP Address
Mis-match Address on GBP Landing Page
Absence of Crawlable NAP on GBP Landing Page
Reports of Violations on your GBP
Category Confusion (adding additional categories from completely unrelated industries)
Association of GBP account with other suppressed listings
No Hours of Operation on GBP
Incomplete/Missing Data on the Primary Data Sources
Presence of Multiple Profiles with Same Phone Number
Reports of Review Gating
Mis-match NAP / Tracking Phone Numbers Across Data Ecosystem
Reports of Fake Reviews on your GBP
Low Numerical Ratings of Third-party Reviews (e.g. 1-2)
Receiving Too Many Google Reviews Too Fast
Negative Sentiment in Third-Party Reviews
Keyword Stuffing in GBP Business Name
Presence of Stock Photos on Profile
No Owner Responses to Any Reviews
Listing 800 Number as the Only Phone Number in GBP
Presence of 3rd Party Reviews in Schema/JSON on Website
Keyword Stuffing the Title Tag of GBP Landing Page